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Newton Kiiru

Newton Kiiru

Customer Service Specialist

Talent
NairobiMember since March 13, 2026
Strategic CommunicationCMS ProficiencyMicrosoft OfficeGoogle SheetsActive ListeningPhotographyVideo EditingAdobe Premiere ProWritten CommunicationNegotiation and PersuasionOrganizational SkillsAdaptabilityCollaboration
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Strategic CommunicationCMS ProficiencyMicrosoft OfficeGoogle SheetsActive Listening

Experience

Freelance Videography at Self-employed (2025-01 – Present)

Freelance videography services providing shooting, editing, creative directing and lighting services.

  • Shooting and editing footage
  • Creative Directing and Lighting

Call Centre & Sales Representative - T-Mobile USA Campaign at T-Mobile USA (2024-03 – 2024-12)

Handled inbound calls and sales requests for T-Mobile USA postpaid accounts with customer data management and troubleshooting.

  • Receiving inbound calls and handling sales requests
  • Managing customer data and troubleshooting for postpaid accounts

Call Centre & Sales Representative - Metro by T-Mobile Campaign at Metro by T-Mobile (2022-08 – 2024-03)

Managed inbound calls and sales requests for Metro by T-Mobile prepaid accounts with customer data management and troubleshooting.

  • Receiving inbound calls and handling sales requests
  • Managing customer data and troubleshooting for prepaid accounts

Education

Bachelor's Degree in Mass Communication and Film Studies – St. Paul's University, Limuru (2018 – 2021)

KCSE – Giakanja Boys' High School - Nyeri (2011-01 – 2014-11)

Skills

Customer Service Specialist

Reviews