Nicodemus Kulali

Customer Service Executive in a reputable organization where I can utilize my communication and interpersonal skills to assist customers in a timely and effective manner.

A dedicated and customer-focused professional with 12 years of experience in providing exceptional customer service. Skilled in managing customer complaints and inquiries, resolving conflicts, and maintaining positive customer relationships. Proficient in using various customer service tools and software.

Associate of Arts, Information And Technology

Kenya Institute of Professional Studies, Nairobi, Kenya

• Completed professional development in Diploma and Advanced Diploma Information and Technology
• Completed coursework in Visual Basics, Cisco Networking, Database Management system, Computer and computing, System analysis and design.