Jenipher Chande

Compassionate and motivated Health Records and Information Technology graduate with additional training in Psychological Counselling and strong interpersonal, communication, and information management skills. Trained in providing supportive interactions, listening to individual concerns, maintaining confidentiality, and handling sensitive information with professionalism. I am able to communicate effectively with people from diverse backgrounds Organized, patient and promoting positive wellbeing and maintaining a respectful and supportive environment.

Brand ambassador at Tricia's Naturals (2026-02 – 2026-05)

• Engaged with customers and provided clear information about products and services.
• Listened to customer needs and responded to questions.
• Built positive relationships with customers.
• Assisted customers in making informed decisions based on their needs and preferences

Brand ambassador at Sunking (2025-08 – 2025-09)

• Interacted with customers and provided information about available products and services.
• Listened to customer questions and concerns and provided appropriate information and assistance.
• Explained product procedures clearly and patiently to customers.
• Developed positive customer relationships
• Assisted customers in understanding product features and usage.

Brand ambassador at SBC Company (2024-12 – 2025-08)

• Engaged customers friendly, manner.
• Provided information about products and responded to customer enquiries.
• Used active listening and effective communication to understand customer needs.
• Assisted customers and provided appropriate guidance based on their questions and concerns.
• Built and maintained positive relationships with customers from diverse background

ICT support assistant at Future Technologies School (2024-08 – 2024-09)

• Experience demonstrating products and guiding users through basic operations.
• Data Management: Experience recording, organizing, and updating sales, customer, and inventory information.
• Equipment Handling: Experience handling, organizing, monitoring, and accounting for company products and equipment.
• Digital Systems: Experience using POS systems, Microsoft Office, electronic

Certificate in Health Record and Information Technology – Lamu Kenya Medical Training college (Kmtc) (2022 – 2024)

Certificate in Psychological counseling – Serein Education Centre (2021-04 – 2021-12)

Certificate in Certificate In Computer Packages – Smart Computer Technologies (2017 – 2017)

Kenya Certificate of Secondary Education in KCSE – Jomvu Girls High School (2017 – 2020)

Kenya Certificate of Primary Education in KCPE – Ziro Primary School (2009 – 2016)