Njeri Ndichu

I am a communication expert currently in my 5th month in customer service. A journalist and a Public Relations consultant. Actress and dancer.

CCI-Kenya (Lemonade Car Team)

(August 2023 – January 5th, 2025)

• Handled customer inquiries, complaints, and support via phone, email, and chat.
• Provided accurate and timely solutions to customers while ensuring high levels of satisfaction.
• Maintained detailed records of customer interactions and feedback to improve service delivery.

• Technical University of Kenya

  Bachelor of Technology in Journalism and Mass Communication

  (September 2021 – Present)