Ochieng Michael Brian

I am passionate about delivering exceptional service and creating memorable experiences for guests, as well as learning new skills and advancing my career in this sector.

Currently, I work as a Food and Beverage Associate-Multi Outlet at Waldorf Astoria Kuwait, where I am part of the pre-opening team. I am responsible for setting up and delivering high-quality and timely food and beverage orders to guest rooms, following established guidelines and procedures. I also greet guests with courtesy and professionalism, input orders accurately, and set up and deliver amenities promptly.

I have a keen attention to detail, a self-driven and innovative mindset, and a result-oriented approach. I always aim to achieve organizational goals and customer satisfaction, and I am eager to explore new opportunities in the hospitality sector.

Pre-opening • Hospitality Industry • Restaurant Management • Continuous Process Improvement • customer focus

Forbes certifications

Hilton University

Linkedin certifications