Okello Nobert John

Innovative and dedicated ICT professional with over 5 years of hands-on experience in information technology support, networking, systems administration, and data management. Skilled in troubleshooting, hardware and software support, cloud data, and IT infrastructure maintenance. Passionate about learning and implementing emerging technologies, including machine learning applications in networking. Recognized for integrity, teamwork, and the ability to perform effectively under pressure.

ICT Associate at Lwala Community Alliance Organization (2024-10 – Present)

• Administer network infrastructure (DNS, DHCP, gateways, routers, switches).
• Desktop support to clients and end users, systems and server administrator, CCTV controller and biometric door server management
• Maintain servers and user systems (ERP, KenyaEMR, MedicentreV3, BCC365).
• Provide first-line IT support for hardware, software, and connectivity issues.
• Conduct printer and scanner repairs and upgrades besides training of staff end-users

IT Assistant at Litemore TD Company (2023-12 – 2024-09)

• Implemented and supported Zeraki Analytics and school accounting software.
• Provided IT support to client schools and handled end-user training.
• Managed software integration, data reporting, and system updates.

ICT Technician & Accounts Clerk (Volunteer) at Amtech Technologies (2023-08 – 2024-04)

• Installed and updated software for SACCO systems.
• Registered members, managed user credentials, and maintained records.
• Oversaw financial deposits, share clearances, and monthly collections.

Presiding Officer / Support Electoral Trainer (SET) at IEBC Kenya (2022-07 – 2022-08)

• Ensured functionality of election ICT systems at tallying centers.
• Trained polling officials on digital data transmission and equipment use.

ICT E-Learning Digital Officer at Ministry of Education (Rongo Sub-county) (2021-10 – 2022-09)

• Trained teachers and students on ICT and digital literacy.
• Maintained computer labs, handled NEMIS student data, and performed troubleshooting.
• Supported first-line IT issues and data analysis using Excel.

Trainee & Trainer at Ajira Digital Kenya (2019-08 – 2019-08)

• Conducted training in online data entry, cybersecurity, and network troubleshooting.
• Facilitated sessions on digital literacy and data analytics.

Senior Electronic Data Enumerator at Village Enterprise (NGO) (2017-02 – 2019-10)

• Collected and analyzed field data using Salesforce, KOBO, ODK, and Taroworks.
• Conducted refresher training sessions and ensured data confidentiality.

Bachelor of Mathematics and Computer Science in Mathematics and Computer Science – Jomo Kenyatta University of Agriculture and Technology (2012 – 2016)

Kenya Certificate of Secondary Education (KCSE) – Kameji Mixed Secondary School (2008 – 2011)

Kenya Certificate of Primary Education (KCPE) – Aoch-Muga Primary School (1999 – 2006)