Orwa Victor

Results-driven Sales Leader with 10+ years of experience in Sales Management, Business Development, Team Leadership, Credit Analysis and Customer Relationship Management. Skilled in developing and executing Sales strategies, generating and converting quality leads, and driving sustainable revenue growth.

Sales Force Manager at Mophones (Mosub Kenya Ltd) (2025-09 – Present)

• Team Leadership: Lead and mentor sales team, improving team productivity and accountability.
• Sales Strategy Execution: Design and implement sales strategies that increase lead generation and conversions.
• Coaching & Mentorship: Provide continuous coaching that enhances teams' closing skills and performance outcomes.
• Digital Advertising Oversight: Guide on digital ad campaigns and boosting strategies to maximize reach and ROI.
• CRM Management: Ensure efficient lead tracking and follow-ups, improving conversion rates.
• Performance Analysis: Use sales data to identify gaps and implement improvement strategies.
• Content Direction: Guide creation of engaging, sales-driven online content to attract customers.

Territory Sales Leader at Jamii Telecom (2023-05 – 2025-05)

• Regional Sales Leadership: Managed territory sales strategy resulting in improved performance.
• Team Management: Supervised and coached 20+ agents to achieve targets.
• Customer Relationship Management: Built strong relationships increasing retention.
• Performance Monitoring: Tracked KPIs and implemented corrective actions.
• Market Analysis: Identified opportunities to increase market share.

Debt Collection Coordinator at Tugende Kenya (2020-04 – 2023-03)

• Debt Recovery Leadership: Managed collection operations improving recovery rates.
• Risk Management: Handled high-risk/ delinquent accounts reducing default rates.
• Negotiation: Structured repayment plans that improved collections rates.
• Reporting: Produced performance and risk reports for management.
• Compliance: Ensured adherence to regulatory requirements.
• Client Engagement: Maintained positive relationships with clients to support repayment compliance.

Sales Team Leader at Izwe Loans Kenya (2018-03 – 2020-02)

• Team Leadership: Recruited and managed loan sales agents improving sales output.
• Sales Strategy: Developed and executed sales strategies aligned with set targets.
• Credit Analysis: Assessed and appraised loan applications reducing risk exposure.
• Performance Coaching: Improved agent productivity through training and coaching.
• Client Relationship Management: Built strong positive relationships that increased retention.

Sales Executive at Platinum Credit Ltd (2016-09 – 2018-02)

• Client Acquisition: Generated and converted new clients.
• Sales Presentations: Educated clients on financial products.
• Relationship Building: Built trust leading to referrals.
• Target Achievement: Consistently met sales goals.
• Customer Support: Provided after-sales service.
• Reporting: Tracked and reported performance.

Bachelor of Business Administration with IT in Business Administration with IT – Jaramogi Oginga Odinga University