Front Office Manager
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Dear HR Team,
I am interested to apply for Room Division Manager, Front Office Manager Job opening in your company. I have several years of experience in hospitality as a Front Office Manager, Assistant Front Office Manager, Duty Manager, and Chief Concierge in prestigious hotels and Resorts, heavily trained in management programs, and a certified departmentaltrainer within Starwood hotels and resorts
I am very much available for a personal interview wherein I can discuss my past experience and future goals and also learn about your company.
Thank you for considering my application. Yours truly,
I am interested to apply for Room Division Manager, Front Office Manager Job opening in your company. I have several years of experience in hospitality as a Front Office Manager, Assistant Front Office Manager, Duty Manager, and Chief Concierge in prestigious hotels and Resorts, heavily trained in management programs, and a certified departmentaltrainer within Starwood hotels and resorts.
Being in the field of hospitality for the last twelve years, I am a service-oriented individual who is gracious, well-mannered, and attentive to the needs of guests. Overall, I maintain a positive attitude and passion for my work. I have strong communication, public relation, office, and administrative skills, well experience with a variety of systems example, Concept, EZ-link, Opera, Protel, Vicas, SCM, OASYS, Go- concierge, Star guest including Microsoft Office, and QuickBooks.
My background and skills make me an excellent candidate for this position.
Enclosed is my attached resume to provide you with details of my skills and accomplishments throughout my years of service in the hotel industry.
Rome Business School-International MBA
Light House-AICR Leadership Certification UAE (October,14th 2019- December 14th 2020)
Career Institute Dubai, U.A.E (March 14th 2007-August 2nd 2007)
Degree: UK Cabin Crew Diploma
Oasis Educational Institute Dubai, U.A.E (March 5th 2007-April 4th 2007) Degree: Certificate in Computer. Windows, word, excel power point and Internet.
Micro Information Centre, Nairobi, Kenya (July 4th 2005-April 17th 2006) Degree: Certificate in Hotel Management.
Certified Departmental trainer with Starwood hotels and resort
-Department training and Inter-departmental training
-Introducing Hotel brand and standards (Hotel/Room Amenities & Services) -Concierge Service in discreet, personalized, anticipatory attention to guests.
Certificate of achievement as Sustainability Champion from DTCM (2021) Certificate of achievement in Emergency First Aid Defibrillation and CPR Certificate of achievement in customer care for customers with special needs. Certificate of achievement in Sales Foundations (2018).
Successful Completion of Management Development Program (2015) Department of tourism and commerce marketing (Concierge Skill training) Formulas for exceptional service by hospitality excellence, Inc.
License: Holder of U.A.E driving license
