Acting Branch Manager - Kingdom Bank Ltd
(2026-03)
Overall Branch/Business Management
Senior Business Banker - Kingdom Bank Ltd
(2022-04 - 2026-03)
- Cross selling of various bank products to SME and Corporate clients and even retail clients
- Ensure at least 90% customer retention through frequent visits and courtesy calls made to clients
- Ensure growth in deposits and loan book and ensure that all loans are performing loans
- Ensure client satisfaction in all perspectives by understanding all their needs and addressing them to closure
- Increasing customer PPC from 1 product per customer to at least 3 products per customer
- Creating awareness by sending proposals and other bank products client might not be aware of like the digital channels (M2B) to make it easy for them to transact
- Advising clients on various banking needs like loans, Mortgages, Overdrafts among many other credit related issues and ensure that all their needs are met
- Loan appraisals
Portfolio management (SME) - SBM Bank (K) Ltd
(2018-08 - 2022-04)
- Cross selling of various bank products to SME and Corporate clients and even retail clients
- Ensure at least 90% customer retention through frequent visits and courtesy calls made to clients
- Ensure growth in deposits and loan book and ensure that all loans are performing loans
- Ensure client satisfaction in all perspectives by understanding all their needs and addressing them to closure
- Increasing customer PPC from 1 product per customer to at least 3 products per customer
- Creating awareness by sending proposals and other bank products client might not be aware of like the digital channels (M2B) to make it easy for them to transact
- Advising clients on various banking needs like loans, Mortgages, Overdrafts among many other credit related issues and ensure that all their needs are met
Portfolio management (SME) - Chase Bank Ltd
(2015-09 - 2018-08)
- Cross selling of various bank products to SME and Corporate clients and even retail clients
- Ensure at least 90% customer retention through frequent visits and courtesy calls made to clients
- Ensure growth in deposits and loan book and ensure that all loans are performing loans
- Ensure client satisfaction in all perspectives by understanding all their needs and addressing them to closure
- Increasing customer PPC from 1 product per customer to at least 3 products per customer
- Creating awareness by sending proposals and other bank products client might not be aware of like the digital channels (M2B) to make it easy for them to transact
- Advising clients on various banking needs like loans, Mortgages, Overdrafts among many other credit related issues and ensure that all their needs are met
Elite/Loans sales Officer/Retail - Chase Bank Kenya limited
(2014-05 - 2015-08)
- Acquisition and Cross selling of various Bank products i.e Accounts, Loans, SPS, Credit cards
- Ensure funding in all acquired accounts
- Ensure retention of at least 90% of accounts opened
- Ensure customer satisfaction by understanding their needs and addressing all their needs
Direct Sales Representative (DSR) - Faulu Bank
(2014-01 - 2014-03)
- Acquisition and Cross selling of various Bank products i.e Accounts, Loans, SPS, Credit cards
- Ensure funding in all acquired accounts
- Ensure retention of at least 90% of accounts opened
- Ensure customer satisfaction by understanding their needs and addressing all their needs
Accounts assistant (Accounts department) - Siaya Municipal Council (Siaya County)
(2012-06 - 2012-08)
Field Work Attachment
- Maintaining Daily abstract of payments
- Maintaining daily abstract of Receipts
- Bank Reconciliation
Assistant accounts clerk - Mayuge district local government (Uganda)
(2011-06 - 2011-08)
Field work attachment. Worked in accounting department.
- Balancing ledger Books and cash books
- Bank Reconciliation
Salesman/sales agent - Siaya Mini Wholesalers
(2009-03 - 2010-03)
- Ensuring stock availability and record of no shortages
- Retailing of variety of products in stock
