Customer service
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I do online jobs like writing, data entry, and helping businesses manage their work remotely.
I have experience in customer service and data entry, where I’ve developed strong communication, organization, and problem-solving skills. I’ve handled customer inquiries, provided support through various channels, and maintained accurate records while ensuring efficiency and data accuracy.
Customer Service & Data Entry Assistant
ABC Solutions Kenya — Nairobi, Kenya
January 2021 – December 2023
Responded to customer inquiries via email and chat.
Managed and updated customer databases with accuracy.
Assisted in preparing reports and maintaining digital records.
Improved response efficiency and customer satisfaction rates.
Bachelor of Business Administration (BBA)
University of Nairobi — Graduated: 2020
Kenya Certificate of Secondary Education (KCSE)
Sunrise High School — Graduated: 2015
