Paul Karuga
Restaurant Manager/Supervisor
Talent
KajiadoMember since June 16, 2023
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About
- I am highly motivated and progress focused individual with a long standing background in the hospitality industry.
- I have gained alot of experience which I can bring on board to any company to boost and improve business.
- With a track record of dependability,I have devised strategic initiatives that I believe will prove valuable to any hospitality field or company.
- Through out the course of my career,I have perfected my customer service and team work abilities.
- I am capable and consistent team player and problem solver skilled at priortizing and managing projects with proficiency.
- I am progressive minded and in tune with new developments in my field.
- I enjoy collective brainstorming sessions which allow me to co-ordinate activities to achieve a common goal.
Experience
- Company:Jambo Restaurant
- Restaurant floor manager
- From Aug 2017 to May 2020
- Duties included,
- Scheduled front and back of house staff to deliver customer service levels of flactuating demand.
- Led pre shifts meetings to review specials,menu changes and house counts.
- Inspected restaurant cleanliness to monitor compliance with food safety.
- Promoted and marketed the business.
- Oversaw stock levels and ordered supplies.
- Handled customer enquiries and complaints.
- Took reservations.
- Prepared and presented customer reports.
- Assesed and improved profitability.
- Made improvements to the running if the business and developed the restaurant.
Education
- Leeds Business College
- Achieved:Diploma in Hotel and catering management.
- Attended:May 2001 to Sep 2001
- Achievements:
- Food and beverage management
- Front office operations
- Business communication
- Principle of marketing
- Food and beverage service
- House keeping management
- Customer care