Paul Nyamai

I have a bachelors degree in Bussiness Information Technchology from Maseno University currently working as Ict consultant at World Bank.

From 2022 to Date: World Bank (Cher-p Project based In Kenya Tissue and Transplant Authority (KTTA))

Information and communication technology Officer

• Support the deployment and implementation of the Blood Management
• information System across all regions and transfusing facilities
• Installation and maintenance of computer systems
• Experience with a call centre system management
• Experience with Microsoft Office/MAC OS
• Windows 10 support and build experience. ( both OS and pc hardware)
• configuration of Local Area Network and Wide Area Network for connectivity and routine uptime across the country;
• Domain management
•  
• Support implementation and management of the day-to-day operations of a functional ERP 
• Developing and updating application systems; and Carrying out systems analysis, design and program specifications in liaison with users
• Active Directory management
• Carrying out repairs and maintenance of Information Communication Technology equipment and associated peripherals
• Provide technical support for staff including network connectivity, Office 365, conference rooms, printers, screens, phones, etc.
• Support and monitor local vendors of IT systems, including network, laptops, telecom, wireless and supporting applications.
• Provide user support as required for effective
• Ensures existing ICT infrastructure is functional. Carry out regular quality controls
• Install, maintain and repair all IT hardware, IT infrastructure (LAN, WAN, Wireless)

From 2021 to 2022: Africa Resource Centre Seconded (ARC) In Kenya Tissue and Transplant Authority (KTTA)

Information and communication technology Incharge/Officer

• Report to CEO, KTTA
• Oversee deployment of the Blood Bank Information System

Management System

• Monitoring of file server traffic, usage and performance and provide backend

• Developing documentation of computer programs and drawing up hardware specificationsaccording to requirements
• Provide organization-wide ICT systems, tools, training and support, including a

removal, prevention, efficient end-user feedback, and error reporting systems.

• Development and deployment of ICT systems for the KTTA including: Monitoring

Controls, backups and firewalls; Upgrading, installing and configuring new hardware and software to meet company objectives

• Domain management
• Drafting all the Memos and Required specification for all the ICT items.
• Advice the Organization on all aspect of new technologies coming to the market 
• Inspection of all the ICT equipment
• ICT security managemient
• Network Infrastructure management
• Hardware management by ensuring are the computers are working efficiently
• Organizes and schedules upgrades and maintenance without deterring others from completing their work.
• ICT Support in all aspects for all the 37 Counties physically and remotely
• Giving weekly reports and updates on the matters concerning the ICT.
• Maintaining backup of user data, CCTV and biometric data on various media platforms.
• Servicing and fixing ICT equipment.
• Providing technical assistance and management in the prototyping, testing, piloting, roll-out, administration and maintenance of BMMS system.
• Provide technical assistance on the digital tools architecture and implementation to county teams and implementing partners

Information and communication technology Officer

• System management and software installation
• Server Management by ensuring that all the data is kept properly
• Troubleshoot data collection tablet and Computers within the organization
•  Data management in different programmes 
• Collect, clean and analyzing data from different health facilities within country
• Training user on any new system or software
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Domain management
• Hardware management by ensuring are the computers are working efficiently
• Organizes and schedules upgrades and maintenance without deterring others from completing their work.
• Coordination of various ancillary studies on site
• ICT Support in all aspects for all the
• Collaborate with the business users in continuous system improvement.
• collection, storage, reporting, sharing and dissemination.
• Servicing and fixing ICT equipment.
• Analyzing data from different health facilities
• Using different tools during the collection of data
• Maintain a regular data backup, disaster recovery and perform system repairs and servicing
• Provide first –level help desk support services, technical support services, troubleshooting and resolving end-users’ problems

Research assistant NASCOP (TB/HIV STUDY)

• Interview, record, store and send data to national server using tablets using ODK tool
• Review data obtained from the interview for completeness and accuracy
• Maintain partipants confidently and security of data gathered

Information technology assistant (Team lead)

Responsibilities

• Assist to evaluate and recommend on suitability of ICT equipment.
• Install ICT equipment and peripherals in order for them to operate together as a system.
• Configure the computers with other external devices like printers
• Perform different installations of softwares 
• Troubleshooting networking issues
• Troubleshooting hardware issues
• Managing and backing up data 

EDUCATIONAL BACKGROUND

2014 to 2017: Maseno University

Bachelor of business information technology attained second-class honours upper division

2005-2008: Kisasi High school

• Kenya certificate of secondary education