Peris Njeri

A dedicated, customer-focused, and hardworking waitress and hostess with several years of experience in restaurants, cafés, hotels, and food courts. Skilled in customer service, food and beverage service, menu presentation, order taking, upselling, and ensuring guests receive an exceptional dining experience. A fast learner with excellent communication skills, a positive attitude, and the ability to work efficiently in busy hospitality environments.

Waitress / Hostess - Pistachio by Masala Twist

(2023-11 - 2024-06)

• Welcomed guests and escorted them to their tables.
• Presented food and beverage menus.
• Took customer orders accurately and promptly.
• Recommended signature dishes and beverages.
• Delivered excellent customer service throughout guests' dining experience.
• Presented bills and processed customer payments.
• Outside Catering & Buffet Service.

Waitress - Casita Café - Brookside Business Park

(2023-08 - 2023-11)

• Welcomed guests with a warm and friendly attitude.
• Presented food and beverage menus.
• Encouraged customers to dine at the restaurant through excellent customer engagement.
• Served food and drinks promptly.
• Recommended menu items based on customer preferences.
• Checked on guests throughout their meals to ensure satisfaction.

Waitress - The Laughing Buddha Restaurant & Café

(2023-04 - 2023-07)

• Greeted and welcomed guests and escorted them to their tables.
• Presented menus and explained menu items.
• Informed customers about daily specials.
• Delivered excellent customer service throughout the dining experience.

Waitress - Tandoori Patio Restaurant, BBQ & Bar

(2022-05 - 2023-02)

• Took customer orders accurately.
• Recommended meals and beverages.
• Served food, drinks, and side dishes efficiently.
• Ensured customer satisfaction throughout service.

Waitress Trainee - Tandoori Patio Restaurant, BBQ & Bar

(2019-05 - 2019-08)

• Monitored guests' needs throughout service.
• Cleared and reset dining tables.
• Assisted at the food pickup section.
• Received practical training in bar service operations.

Waitress - Mugumo Park Hotel

(2016-02 - 2017-01)

• Ensured customer orders were prepared according to requests.
• Served meals, beverages, and accompaniments.
• Maintained continuous and attentive table service throughout meals.

Artisan Certificate - Food and Beverage Service - Kivuli Technical College (2018-04 - 2019-11)

ICT Proficiency - Bishop Kariuki Secretarial and Computer Training Centre

Kenya Certificate of Secondary Education - Star Sheikh Academy (2012 - 2015)

Kenya Certificate of Primary Education - Ndongoro Primary School (2004 - 2011)