Summary of Professional Experience
- Currently working as a QA Engineer at SereneStudy E-learning for 2 years 9 months
- Previously worked as a Software Tester at Wavegaze Technologies Ltd for 2 years 4 months
- Worked as a Software Tester at Grinta East Africa Ltd for 10 months
- Completed an IT Support Internship at HSHC-Kenya for 11 months
In these roles, I have demonstrated my proficiency in software testing, manual and automated testing, SQL query creation, test case preparation, bug reporting, technical support, and system operation. I have shown the ability to work effectively with teams, to troubleshoot and resolve technical issues, and to prepare and submit detailed reports on product status and defects. My experience highlights my dedication to providing high-quality results and delivering exceptional customer service.