I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry. Throughout my customer service career, I've learned how to effectively communicate with people from all walks of life.
Experience
Communicate with all new and old customer to resolve any complaint raised
Maintain and update data records for customers
answer customer phone calls and emails, responding to customers' questions and concerns
Schedule and maintain customer calendar
Collect prompt and accurate customer feedback.
Coordinate training sessions on how to handle customers
Registering of incoming and outgoing correspondence
