Claims personnel & Compliance officer at German Medical Centre (2025-01 – Present)
- Inpatient claims processing & submission.
- Reconciliation - Revenue cycle management
- Compliance & auditing by ensuring claims adhere to insurance policy terms, presentation terms and regulatory standards.
- Submission of monthly mortality and maternity records to county registrar of births and deaths.
Hospital Administrator at The Tala Hospital (2024-07 – 2025-01)
Overseeing day-to-day operations by coordinating with department heads and ensuring optimal workflow.
- Served as the secretary to the board of directors during routine board meetings.
- Acted as the overall facility in-charge.
- Implemented innovative marketing strategies to increase awareness of hospital services offered within the community, ultimately driving growth in patient numbers.
- Reduced operational costs through the implementation of efficient resource allocation strategies.
- Collaborated with medical staff to develop targeted programs addressing specific health concerns within the community.
- Oversaw recruitment, hiring and evaluation of administrative staff, nurses and doctors.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
HR and Administrative Officer at Plaza Specialist Hospital Limited (2024-02 – 2024-03)
Overseeing day-to-day operations by coordinating with department heads and ensuring optimal workflow.
- Ensuring compliance with legal and statutory requirements
- Developing and implementing departmental policies and programs
Hospital Administrator at Plaza Specialist Hospital Limited (2023-08 – 2024-02)
- Supervised the recruitment, hiring, and training of new staff as well as conducting performance appraisals to ensure a highly qualified team
- Supervising hospital staff and visiting practitioners
- Determination of the work of these staff, including position definition, task types and allocation, as well as explaining HR policies in response to the needs of the practice
- Developed and implemented policies and procedures to ensure compliance with regulatory requirements by liaising with all government agencies
- Development and maintenance of appropriate human resources systems under the guidance of the Human Resources Director
- Participated in the negotiation of contracts and managed vendor relationships
- Implemented strategies to improve patient satisfaction and quality of care
- Secretary to the Hospital management team, Board of Directors and Stakeholders meeting
- Managed day to day operations of the hospital
- Monitoring expenses and suggesting cost-effective solutions
- Engaging in market research to identify new business opportunities
Academic Registrar at Raïki College of Science and Technology (2022-11 – 2023-02)
- Maintenance of records of college assets and properties
- Overseeing telephone, registry, secretarial and general office service
- Overseeing marketing of college courses and workshops
- Drafting students' correspondence
Boarding Master at Light House Grace Academy (2021-10 – 2022-11)
- Overseeing sanitation and cleanliness in the boarding facilities
- Monitoring and identifying any health associated risks and mitigating them as well as helping students with medical complaints to seek medical attention
