Peter Nzoka

Experienced Content Moderator with over nine years in digital content management and annotation accuracy improvement. Proven track record of achieving top agent certifications and enhancing operational efficiency through advanced internet research and time management skills. Dedicated to maintaining high-quality standards, exceeding client expectations, and contributing to team success in dynamic environment.

Content Moderator at Sama (2021-01 – Present)

Content moderation and digital content management

• Achieved 100% quality score and AHT certification as top agent in 2018
• Improved image annotation accuracy by 15% through advanced processing techniques

Associate Level Three at Sama (2019-01 – 2021-01)

Advanced content management and annotation tasks

Agent at Sama (2017-01 – 2019-01)

Digital content annotation and management

• Reduced search time by 20% with effective internet research methods

Kenya Certificate of Secondary Education in General Education – ST MARY SECONDARY SCHOOL (2007-01 – 2010-01)

Certificate in Computer Packages, Graphic Design – NAIROBITES TRUST (2016-01 – 2017-01)

Samasource Certificate in Image annotation, Web research, Work readiness and Digital Literacy – SAMASCHOOL (2017-01 – 2017-01)