Peter Ochieng

Friendly and dependable professional with experience in customer-facing roles including cashier and shopkeeper support. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining a positive customer experience. Strong communication skills, attention to detail, and a commitment to providing excellent service in fast-paced environments.

• Managed daily store operations including opening, closing, and cash handling.
• Provided personalized customer service, improving customer satisfaction and loyalty.
• Ensured the shop remained clean, safe, and compliant with health and safety regulations.
• Managing schedules, answering phones, handling mail, and maintaining records.
• Filing documents, data entry, and preparing reports.
• Greeting visitors, responding to inquiries, and directing them appropriately.
• Provided excellent customer service, assisting with inquiries and resolving issues promptly.
• Processed returns and exchanges according to store policy.
• Supported store operations by stocking shelves and assisting during busy hours.

2021 - todate Degree Maseno University

2017 - 2020 KCSE Certificate Ngodhe Secondry Schol

2003 - 2016 KCPE Certificate Cheptuiyet Primary School