Petronila

Strategic People Operations professional with 5+ years of progressive experience supporting high-growth and cross-functional teams across recruitment, HR operations, employee lifecycle management, and culture development. Proven track record in building scalable HR processes, strengthening employee engagement, improving recruitment efficiency, and ensuring HR compliance. Adept at partnering with leadership to align people strategies with organizational growth, while enhancing employee experience through structured onboarding, feedback systems, and operational excellence.

Experienced in fast-paced technology environments, workforce planning, HR data management, and stakeholder collaboration across multiple departments. Known for combining people's empathy with operational rigor to deliver high-performing teams and resilient workplace cultures.

Recruitment Partner - Peach Cars

(2023-10)

Lead People Operations initiatives supporting workforce growth and operational efficiency within a fast-scaling automotive marketplace.

• Lead full-cycle recruitment across multiple departments including sourcing, screening, interviewing, offer management, and candidate experience.
• Own and optimize the Applicant Tracking System (Pinpoint), ensuring clean workflows, strong adoption, and reliable reporting.
• Partner with hiring managers to define role requirements, improve hiring quality, and support strategic workforce planning.
• Act as the custodian of recruitment governance, ensuring consistency, fairness, and compliance across all hires
• Design and manage structured onboarding programs, ensuring seamless integration of new hires and improving early employee engagement.
• Manage pre-onboarding and onboarding documentation, including employment contracts, HRIS records, payroll setup, and compliance documentation.
• Implement structured probation and onboarding feedback systems to improve retention and employee experience.
• Identify opportunities to optimize HR processes and workflows to improve operational efficiency.
• Track and analyse recruitment metrics such as time-to-hire, source effectiveness, pipeline conversion, and hiring outcomes.
• Act as a quality gatekeeper, ensuring all hires meet the company's performance, culture, and values bar.
• Ensure a professional, respectful, and transparent candidate experience at every stage of the recruitment journey.

Admin and People Operations Associate - Peach Cars

(2022-05 - 2023-10)

Supported People Operations across HR administration, employee engagement initiatives, and internal culture programs.

• Coordinated employee engagement initiatives, including surveys, team-building events, and organizational culture activities.
• Managed employee records, contracts, and compliance documentation ensuring accurate HR data management.
• Administered employee benefits, including medical insurance, leave tracking, and employee welfare programs.
• Maintained accurate employee lifecycle records including leave management and HR documentation.
• Supported recruitment and onboarding coordination across teams.

HR Administrator and Head of Tender Department - Flooring & Interiors Ltd

(2016-11 - 2022-02)

Managed HR administrative operations while also leading the company's tender coordination function.

• Supported recruitment activities including candidate screening and onboarding administration.
• Maintained personnel files, employee records, and leave schedules.
• Coordinated labor allocation and workforce administrative support.
• Managed office operations including supplies, correspondence, and administrative coordination.
• Led preparation, review, and submission of company tenders.
• Maintained client and contract databases.

Front Office Executive - SILPACK INDUSTRIES LIMITED

(2015-06 - 2016-10)

Sales Trainee - TILE AND CARPET CENTRE

(2015-03 - 2015-05)

Bachelor's Degree - Hotel and Restaurant Management - UNITED STATES INTERNATIONAL UNIVERSITY- USIU AFRICA