Phenah Cecilia

Dedicated and enthusiastic professional seeking hospitality/customer service role focused on delivering excellent service, assisting customers efficiently, and maintaining a welcoming and professional environment.

Receptionist - St Benedict Primary School

(2021-04 - 2022-02)

• Welcoming visitors
• Answering inquiries
• Sorting and distributing mail and deliveries
• Attendance tracking of pupils
• Managing Student records
• Emergency and health support
• Scheduled and managed appointments
• Clerical duties

Housekeeper - Saliba agency Lebanon

(2022-02 - 2023-03)

• Room maintenance
• Stocking
• Laundry handling and wardrobe
• Guest relations
• Safety protocols
• Deep cleaning
• Organisation
• Inventory management
• Trash and recycling
• Maintenance reporting

Housekeeper - Mercy Medics Qatar

(2023-07 - 2024-02)

High School Certificate - Kariobangi North Girls' Secondary School (2021)

Primary school certificate - St Benedict Primary School (2016)

Diploma in Human Resource management - Human Resource management - Alison Online (2023)

Certificate in baking - baking - Amari baking school (2024)