Philemon Murangiri

I am Philemon Murangiri Kirianki, a dedicated professional with a strong background in customer service, data annotation, and debt management. I have honed my skills in negotiation, persuasion, and emotional intelligence through various roles at Pome Fashions, Braulio Hardware, and Goodwill Shylock and Enterprise. My experience extends to working as a freelance data annotator with Scale AI, contributing to AI applications by ensuring high-quality data for machine learning models.

With a Bachelor of Education from Scott Christian University, I am also skilled in content writing, having completed multiple courses in the field. My adaptability, ability to work under pressure and commitment to effective teamwork are key strengths that I bring to any role.

I have professional experience in various roles, including customer service, data annotation, and debt management. In customer service positions at Pome Fashions and Braulio Hardware, I developed strong negotiation, persuasion, and communication skills, enhancing customer satisfaction and loyalty. As a freelance data annotator for Scale AI, I ensured the accuracy of multi-dimensional data sets, contributing to the development of AI models.

My role as a Debt Officer at Goodwill Shylock and Enterprise involved managing debtor communications and implementing strategies to improve debt recovery rates. Additionally, I provided guidance and support on gender-based violence and youth empowerment while working at LVCT Health, Witeithie Center.

I hold a Bachelor of Education degree from Scott Christian University, completed in 2021. My education is complemented by specialized certifications, including a Content Writing Course and Virtual Content Writing certification from Ajira Digital, as well as Cash Flow Mastery from Masomo Box. Additionally, I have received training in Sexual Diversity, equipping me with diverse skills that enhance my professional capabilities​