Philip M

Diligent and customer-focused individual with a strong foundation in service delivery and operations management. Eager to leverage proven skills in customer relations, problem-solving, and efficient operations to contribute to a dynamic organization. Seeking a challenging entry-level role to apply a proactive approach and commitment to excellence.

Computer Technician at Self-Employed (2020-01 – Present)

• Provided independent computer repair and maintenance services, addressing hardware and software issues for local clients.
• Cultivated strong customer relationships through reliable service, leading to repeat business and positive referrals.
• Managed time effectively to meet client deadlines, often working under pressure to resolve technical challenges promptly.

Plumbing Assistant at Self-Employed (2018-01 – 2020-12)

• Wall hacking.
• Pipe installation.
• Drainage unclogging
• Grease trap installation.
• Drainage servicing.
• Plumbing fitting procurement.

Electrician Assistant at Self-Employed (2014-01 – 2020-12)

• Wall hacking.
• Basic Conduit installation.
• Meter box Installation.
• Consumer unit installation.
• Drawing electric wire.
• Basic solar system installation.

Cab Driver at Private Individual (2007-01 – 2013-12)

• Optimized daily routes to enhance fuel efficiency and maximize revenue generation.
• Navigated urban environments effectively, ensuring timely arrival for passengers.
• Conducted daily vehicle inspections to maintain safety and operational readiness.
• Developed and maintained strong relationships with a loyal base of repeat customers.
• Performed daily cash reconciliation, ensuring accuracy in financial transactions.

Conductor (Matatu) at Various Public Transport Operators (2006-01 – 2013-12)

• Managed passenger flow and fare collection efficiently during peak hours.
• Developed strong relationships with regular commuters, fostering a positive travel experience.
• Performed daily cash reconciliation, ensuring integrity of daily earnings.
• Conducted routine checks on vehicle safety and cleanliness to uphold service standards.

Accountants Technical Certificate – Orbit School of management (2005-05 – 2006-12)