Pinto Best

Dedicated and disciplined professional with 6+ years of combined experience in retail operations, sales management, and logistics. Demonstrated track record at Quick Mart Supermarket driving sales and customer retention, resulting in promotion and transfer to the Nairobi branch. Recently transitioned into transportation and freight forwarding with Maisha Forwarder Limited to apply customer handling, coordination, and operational strength toward logistics growth.

Transportation & Logistics Coordinator - Maisha Forwarder Limited - Nairobi, Kenya

(2026-01)

• Coordinate transportation logistics and forwarding operations to ensure safe and timely delivery of goods.
• Manage direct client communication, booking arrangements, and post-service follow-up.
• Maintain seamless communication and accurate documentation between clients and drivers.
• Transitioned into logistics to support expanding commercial operations and supply chain management.

Senior Sales Associate / Shift Support - Quick Mart Supermarket - Nairobi Branch

(2025-01 - 2026-01)

Promoted and transferred to Nairobi branch in recognition of exemplary performance and reliability.

• Supervised daily floor sales operations and mentored junior staff on product marketing and service delivery.
• Implemented persuasive selling techniques that substantially increased store conversion and sales volume.

Sales Associate — Retail Operations - Quick Mart Supermarket

(2021-01 - 2025-01)

• Executed product sales, customer support, and direct marketing with high operational accuracy.
• Managed stock inventory, systematic shelf display arrangement, and strict expiry date monitoring.
• Fostered strong customer relationships to enhance store loyalty and grow average basket size over a 4-year tenure.

Kenya Certificate of Secondary Education (KCSE) - Kasagam Secondary School