Pius Kamau
IT Support Specialist
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About
Software Developer with intermediate-level experience building, deploying, and optimizing web applications and automation systems. Strong in backend development, API integration, debugging, and system design.
Experienced in translating real business workflows into scalable digital solutions, particularly in financial operations, reporting systems, and process automation. Proven ability to independently handle projects from concept to deployment.
Experience
Software Developer (Freelance / Self-Directed) at Self-Directed (2024-01 – Present)
- Design, build, and deploy web applications and automation tools
- Develop backend systems and integrate APIs
- Debug, test, and optimize system performance
- Manage full project lifecycle from concept to implementation
Debt Collection & Client Support Officer at Jopa Quality Services – ICT & Operations (2025-01 – Present)
- Work with financial systems, reporting, and reconciliation processes
- Analyze and manage debtor data and payment tracking
- Support operational efficiency using structured workflows
- Provide insight into system improvements from real business needs
Technical Support & Digital Assistance (Freelance) at Self-Directed (2024-01 – Present)
- Troubleshoot system issues and support users on digital platforms
- Assist businesses in adopting and optimizing digital tools
Education
Certificate in Computer Programming – Digital Citizen Plus (2024)
Certificate in Computer Studies (2022)
