1 year experience.
-Provided ICT Service Desk & Support for data backups, software installations, formatting, and restoring workstations.
- Assisted in email configuration and access control setup.
- Conducted network and telecommunication phone configurations, including switch setups and video conferencing.
- Worked on ICT Business Applications (SAP), including development tasks for energy building systems, fuel management systems, and material management systems.
- Supported system administration tasks such as ICT security, backups, and mail exchange services.
- Participated in ICT architecture projects and gained experience with Workflowgen and other systems administration tasks.
- Demonstrated integrity, maturity, and strong interpersonal skills, building positive relationships with staff.
