Purity Thuo

A hardworking, customer-focused and responsible hospitality professional seeking an opportunity in the Catering and Accommodation sector. I am committed to providing excellent customer service, maintaining high standards of work as part of a team, and perform duties efficiently in a busy hospitality environment.

Waitress (Food and Beverage Service Department) at ESERIANI RESORT (2024-01 – 2024-03)

• Welcomed and served guests in a professional and friendly manner.
• Took customer orders and ensured they were delivered accurately and promptly.
• Assisted with food and beverage preparation and service.
• Maintained cleanliness of dining areas, work areas and equipment.
• Prepared tables and dining areas before and after service.
• Assisted guests with their requests and enquiries.
• Followed proper food hygiene, safety and sanitation procedures.
• Assisted with cleaning and preparation of guest rooms where required.
• Worked closely with other staff to ensure smooth daily operations.
• Handled customer complaints professionally and reported issues to supervisors.
• Assisted with stock arrangement and monitoring of supplies.

Waitress (Food and Beverage Service Department) at TRUTH JOINT SPORTS BAR RESTAURANT (2024-11 – 2025-05)

• Provided quality customer service to guests and customers.
• Maintained high standards of cleanliness and personal hygiene.
• Assisted in food preparation, serving and clearing tables.
• Assisted with housekeeping and general cleaning duties.
• Ensured equipment and work areas were clean and properly arranged.
• Supported colleagues during busy periods.
• Followed workplace health, safety and hygiene procedures.

Certificate in Catering and Accommodation in Catering and Accommodation – Kiambu National Polytechnic (2025)

Secondary School – Naivasha Girls Secondary School (2021)