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Rachael Mugo

Rachael Mugo

Front office

Talent
Nairobi, Nairobi AreaMember since December 19, 2025
Patient RegistrationFront Office ManagementCashier OperationsHousekeeping ManagementHuman ResourcesLeadershipTeam CollaborationOrganizational ManagementCustomer ServiceTeamworkFront Office Operations
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Patient RegistrationFront Office ManagementCashier OperationsHousekeeping ManagementHuman Resources

About

To secure a senior leadership role within a forward-thinking organization that values integrity and professional excellence. I am dedicated to driving organizational growth while fostering a collaborative team environment. I aim to leverage my experience in high-pressure operations to meet the dynamic needs of 21st-century management.

Experience

SHA Clerk at Nyambene Sub County Hospital (2024-08 – Present)

Patient registration and administrative support

  • Patient registration
  • Administrative duties

Front office/Cashier/Housekeeping at Royal Acacia Hotel (2024-01 – 2024-06)

Front office operations, cashier duties, and housekeeping management at Baobab Beach Resort & Spa

  • Front office operations
  • Cashier responsibilities
  • Housekeeping management

Front Office/Human Resource at Baobab Beach Resort & Spa (2023-08 – 2024-01)

Front office and human resource operations

  • Front office management
  • Human resource duties

Education

Diploma in Air Travel & Related Studies / International Front Office Management – Unknown Institution (2021-09 – 2023)

Kenya Certificate of Secondary Education in Secondary Education – Gikumene Girls High School (2017 – 2021)

Kenya Certificate of Primary Education in Primary Education – Tetu Girl's Primary School (2008 – 2016)

Skills

Front office

Reviews