Rachael Santa
Industrial Attachment Student
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About
Attached at NHIF Nanyuki Branch from 26th May 2023 to 24th July 2023. Exposed to various activities across multiple departments and demonstrated high degree of performance, diligence and co-operation in duties as assigned.
Experience
Industrial Attachment Student - National Hospital Insurance Fund (NHIF) - Nanyuki Branch, Kenya
(2023-05-26 - 2023-07-24)
Attached at NHIF Nanyuki Branch from 26th May 2023 to 24th July 2023. Exposed to various activities across multiple departments and demonstrated high degree of performance, diligence and co-operation in duties as assigned.
- Sensitization on International Standards - Trained on Occupational Health and Safety, ISO QMS, and Social Accountability Standards
- Registration/Front Office Section - Data capture, registration of new members, choice/change of health facility for members, sorting and dispatching of cards and printing of customer statements, photo processing, biometric registration, customer service activities and office etiquette
- Claims & SQA Department - Checking and authorizing of claims in the system, rejecting and updating rejected claims in the system, data capture, carrying out surveillance in hospitals and capturing surveillance data, e-claim processing
- Compliance - Participated in Informal and Formal registration activities in the field, Bio-metric registration (EHIMS system)
- Accounts - Capture of revenue paid online or via EFT, Mpesa transaction updating and verification, creating claim vouchers and processing of payments
- Registry and Procurement - Recording of stores purchased, creating local purchase orders, balancing of ledger cards, filing and retrieval of NHIF forms and official documents
- ICT Department - Network configuration, network troubleshooting, hardware management
Education
Bachelor of Human Resource Management - Human Resource Management - Karatina University (2020 - 2024-10-31)
Kenya Certificate of Secondary Education (KCSE) - General Education - St.
Teresa Moi Equator
Girls' Secondary School (2016-05-02 - 2019-11-28)
Kenya Certificate of Primary Education (KCPE) - General Education - Reteti Primary School (2014 - 2015-11)
