East Africa Project Manager at Pesira Ltd (2023-11 – Present)
- Strategic partnerships: collaborate with stakeholders to develop comprehensive business plans that incorporate sales growth strategies and operational improvements, ensuring processes are effectively adopted across different regions
- Project Management: Lead and manage cross-functional projects aimed at enhancing operational and driving business development
- Leadership and Guidance: Provide guidance and support to operations personnel, fostering a culture of continuous improvement and accountability
- Performance Monitoring: Monitor and evaluate operational performance, recommendations improvement to optimize workflows and achieve business objectives
- Operational Management: Manage day to day operations of critical workflows, ensuring smooth execution and resolving any escalations that may arise
- Sales Growth Initiatives: Identify and implement strategies to drive sales growth
Stockist at Shikisha Marketing Agency (Royal Media Services) (2022-09 – 2023-11)
- Analyze market trends and customer demands to forecast future needs.
- Encouraging and guiding brand ambassadors to achieve the set targets.
- Manage and maintain inventory levels, ensuring that products are adequately stocked to meet customers demands.
- Ensure all relevant reports are submitted on time to the management.
- Provide sales support to sales representatives, offering product information, training and promotional materials.
- Handling customer inquiries and complaints to ensure high levels of customer satisfaction.
- Handling pricing strategies and financial reporting to maintain profitability and operational efficiency.
Team Leader at Brisk Marketing LTD (2020-08 – 2021-12)
- Drive sales and meet targets.
- Organize workflow.
- Respond to customers/consumers about product concerns.
- Prepare daily, weekly, monthly and quarterly analytic sales reports as requested.
- Reconcile merchandise and resources allocated for sales, promotions and events.
- Ensure excellent customer relationships with the clients and various outlet managers.
- Provide constructive feedback and insights where necessary.
