Front Office Professional
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I am a 35 year old Front Office Personnel with 10 years of experience in Front Desk and Reservations Operations. I boast vast knowledge of IDS, Fidelio and Opera systems, Travel click and Travelbook channel managers as well as OTAs.
I am hardworking, highly flexible, a good team player with good interpersonal and communication skills.
Assistant Reservations Manager - Ole-Sereni Hotel, Nairobi. August 2018 to March 2020
Reservations Supervisor - Panari Hotel, Nairobi. February 2018 to August 2018
Reservations Executive - Ole-Sereni Hotel, Nairobi. February 2017 to February 2018
Front Office Supervisor - Ole-Sereni Hotel, Nairobi. June 2014 to February 2017
Front Office Agent - Ole-Sereni Hotel, Nairobi. November 2012 to June 2014
Front Office Agent - Diani Reef Beach Resort & Spa, Mombasa. June 2011 to September 2012
Receptionist - Kaskazi Beach Hotel, Mombasa. October 2010 to May 2011
Intern - Baobab Beach Resort & Spa, Mombasa. April 2010 to July 2010
Front Office Operations Certificate.
Kenya Utalii College.
2008-2010
