Reginah Mwangi

HR and Talent Acquisition professional with 4+ years of experience hiring and managing people operations across East and West Africa. Skilled in end-to-end recruitment, HR policy implementation, and employee engagement. Known for closing roles quickly, building strong candidate pipelines, and supporting leadership with practical HR solutions. Experienced working in fast-growing environments where speed and quality are equally important.

Human Resource Administrator & Executive Assistant to Directors at HalisiLabs Limited (2024-02 – Present)

As the Human Resource Administrator & Executive Assistant, I supported business growth across Kenya, Uganda, and Ghana for a natural supplements company.

• Managed recruitment for call center and delivery teams across Kenya, Uganda, and Ghana, hiring 20+ staff within the first quarter.
• Introduced a structured onboarding program that reduced 90-day attrition by 15%.
• Maintained employee records and contracts for 50+ staff, ensuring compliance with labor laws.
• Supported payroll preparation, benefits, and performance reviews.
• Balanced HR duties with executive support for two Directors, improving efficiency and time management.

Head of Talent Acquisition (Hiring for Kenya, Uganda & Tanzania) at Jiji Online Marketplace (2022-09 – 2024-02)

As the Head of Talent Acquisition, I led talent strategy for the #1 online marketplace in its regional markets.

• Led recruitment strategy and delivery for 100+ hires annually, from entry-level to senior roles, cutting average time-to-fill from 6 to 3.5 weeks.
• Managed and coached a team of Talent Officers, introducing KPIs that boosted team productivity by 40%.
• Standardized interview scorecards and role-specific questions, improving quality of hire and hiring manager satisfaction by 60%.
• Partnered with country managers and department heads to forecast hiring needs and build pipelines ahead of demand.
• Closed urgent roles under tight deadlines while maintaining high candidate engagement and offer acceptance rates.

Talent Acquisition Officer (Hiring for Kenya, Uganda & Tanzania) at Jiji Online Marketplace (2021-05 – 2022-09)

As a Talent Acquisition Officer, I was responsible for supporting the Human Resource Department function of Jiji specifically with a focus on recruitment and talent acquisition initiatives for entry-level and experienced hiring.

• Supported recruitment across three countries, closing 15+ roles monthly while maintaining a 95% offer acceptance rate.
• Built pipelines using social media, referrals, and networking, reducing sourcing time for key roles by 30%.
• Coordinated interviews, assessments, and onboarding for new hires.

Recruitment Account Executive at GAP Recruitment Services Limited (2021-01 – 2021-04)

Managed client accounts and delivered recruitment services across different industries.

• Managed client accounts and delivered recruitment services across different industries.
• Brought in three new clients within the first three months, increasing revenue.
• Successfully filled roles from entry-level to C-Suite, maintaining a 100% client retention rate.

Recruitment Assistant at Corporate Staffing Services (2019-09 – 2020-12)

Supported recruitment operations across multiple sectors.

• Prepared job adverts, shortlisted candidates, and supported interview coordination.
• Helped close multiple roles across sectors and onboarded new clients.
• Maintained updated candidate databases to support future hiring needs.

Bachelor of Commerce in Management Information Systems – Daystar University

Certified Human Resource Professional in Human Resource Management – College of Human Resource Management