Renee Orachah

Results-driven Business Development professional with 6+ years of experience driving revenue growth, client acquisition, and portfolio expansion across banking, microfinance, and telecommunications sectors. Proven ability to manage full sales cycles from lead generation and client engagement to negotiation and deal closure while consistently exceeding performance targets. Demonstrated success in managing portfolios exceeding KES 30M, maintaining Portfolio at Risk (PAR) below 3%, and building high-value client relationships across diverse markets.

Strong track record in stakeholder engagement, market expansion, and leading field teams to deliver measurable commercial outcomes.

Business Development Officer at Diamond Trust Bank (2023-03 – Present)

Drive business development initiatives, managing the full sales cycle from prospecting to client onboarding and retention. Identify and convert new business opportunities across assigned regions, contributing to portfolio growth and revenue targets. Build and maintain strategic relationships with clients and stakeholders to enhance business performance.

Lead field teams across 4 counties, ensuring alignment with sales targets and service delivery standards. Monitor sales performance, pipeline activity, and prepare reports to support strategic decision-making.

• Consistently exceeded sales and portfolio growth targets, contributing to increased regional revenue performance.
• Successfully onboarded and managed 300+ clients annually, improving retention and product uptake.
• Increased digital banking adoption by 30% through targeted client engagement and onboarding strategies.
• Led and mentored a team of 3–5 staff, improving productivity and service delivery outcomes.
• Strengthened client relationships, contributing to repeat business and long-term portfolio stability.

Sales Representative at Safaricom Limited (Dealer: Backhaul Technologies Ltd) (2021-02 – 2022-12)

Executed direct sales strategies, including field prospecting, client acquisition, and product promotion. Drove customer onboarding and activation for mobile financial services within assigned territories. Built strong relationships with customers and partner outlets to increase product penetration. Tracked sales performance and submitted regular reports to management.

• Acquired and onboarded 500+ active customers with a 95% retention rate.
• Exceeded monthly sales targets by 15–30% through proactive field engagement and lead conversion.
• Increased partner outlet engagement by 40%, driving higher product visibility and uptake.

Relationship Officer at Real People Kenya Ltd (2019-01 – 2021-01)

Managed client portfolios, ensuring growth, quality, and risk control. Conducted client assessments, structured follow-ups, and relationship management. Drove client acquisition and retention through community engagement initiatives.

• Managed a loan portfolio exceeding KES 30M with a 98%+ repayment rate.
• Maintained Portfolio at Risk (PAR) below 3% for over 24 months.
• Recovered 90% of non-performing accounts through structured engagement and negotiation.
• Supported over 200 clients, improving financial performance and retention.

Master of Arts in Anthropology – Maseno University (2018-09)

Bachelor of Arts in Anthropology, With IT – Maseno University (2014-09 – 2017-12)