Robert Mungai

Highly motivated and results-oriented Automotive Engineer with a strong foundation in vehicle systems, diagnostics, maintenance, and mechanical engineering principles. Skilled in troubleshooting complex automotive problems, performing preventive and corrective maintenance, and applying modern engineering techniques to improve vehicle performance, safety, and reliability. Proficient in interpreting technical drawings, using diagnostic equipment, and adhering to industry standards and safety regulations.

Front Office / Customer care at PETANNS DRIVING SCHOOL (2026-01 – 2026-02)

• Welcome and assist customers in a professional, friendly, and courteous manner.
• Respond promptly to customer inquiries, complaints, and service requests through phone, email, and in-person interactions.
• Provide accurate information about the organization's products, services, policies, and procedures.
• Register new customers and update customer records in the company database.

Automotive Technician at BELAFID AUTO MAGARI (2022-05 – 2025-07)

• Diagnose mechanical, electrical, and electronic faults using diagnostic equipment and specialized tools.
• Perform routine vehicle servicing, including oil changes, filter replacement, lubrication, and fluid level checks.
• Inspect, repair, and maintain engines, transmissions, braking systems, steering, suspension, and exhaust systems.
• Conduct preventive and corrective maintenance to ensure vehicle safety, reliability, and optimal performance.

Technician and Customer care at KINGSNET WIFI (2024-09 – 2024-10)

• Install, configure, and maintain wireless internet (Wi-Fi) equipment at customer premises.
• Conduct site surveys to determine optimal router and access point placement for maximum signal coverage.
• Troubleshoot internet connectivity, network, and hardware issues both remotely and on-site.
• Respond promptly and professionally to customer inquiries, complaints, and technical support requests.
• Assist customers in troubleshooting basic internet connectivity and device configuration issues over the phone or online.
• Educate customers on the proper use of Wi-Fi equipment and internet services.

Certificate in Automotive and Mechanical Engineering – Karen Technical Institute for the Deaf (2022 – 2025)

Kenya Certificate of Secondary Education – Karai Secondary School (2018 – 2022)

Kenya Certificate of Primary Education – Thirime Primary School (2009 – 2017)