Robert Mutuku
General Manager | Last-Mile Operations & Lasting Tech-Driven Scale
About
Result-driven and highly analytical General Manager with hands-on experience directing cross-functional corporate strategies, last-mile field structures, and advanced spatial analytics platforms across East Africa. Expert at combining direct-to-consumer (B2C) commercial distribution with data-driven portfolio management to reduce operational inefficiencies and champion sustainable tech solutions. Demonstrates an ownership mindset with specific exposure overseeing operational P&L frameworks, structuring multi-tier organizational budgets, tracking high-stakes asset lifecycles, and spearheading regional team performance to scale impact within fast-paced, growth-stage markets.
Experience
General Manager - ForbSpace Inc. - Kitale & Nairobi, Kenya
(2024-10)
Drive the corporate growth strategy, cross-functional organizational workflows, and absolute budget/fiscal discipline across regional office nodes.
- Strategy & P&L Ownership: Drive the corporate growth strategy, cross-functional organizational workflows, and absolute budget/fiscal discipline across regional office nodes.
- Operational Excellence & Asset Tracking: Engineered and launched a proprietary Web-GIS spatial data visualization platform to optimize asset visibility, mapping distribution channels and remote project health.
- Team Leadership & OKRs: Lead, motivate, and align cross-functional engineering, service, and administrative personnel by setting targeted performance OKRs/KPIs to optimize daily operational efficiency.
- Commercial Innovation: Spearheaded educational-commercial hybrids and customer-centric community hubs, driving alternative local revenue lines and strategic brand positioning.
Independent Consultant (Data Systems & AI) - iMerit Scholars & Upwork - Nairobi County, Kenya
(2024-03)
- Perform highly quantitative, data-focused research to build strict quality documentation and automated analytical models.
- Validate, model, and annotate intricate data flows to secure model health, critical for portfolio data tracking and credit scoring integrations.
Field Research Assistant (SASA Together! Project) - LVCT Health - Kiambu, Kenya
(2023-11 - 2024-01)
- Process Inefficiency Reduction: Streamlined field research methodologies, accelerating data acquisition timelines while maintaining absolute data compliance.
- Workflow Digitization: Digitized complex field operations tracking utilizing REDCap software, managing end-to-end field data collection workflows under strict deadlines.
- Data Interpretation: Synthesized rapid qualitative and quantitative datasets to co-author comprehensive action reports for project stakeholders.
Analytics Consultant - Malboost - Remote (United States Contract)
(2023-10 - 2023-12)
- Executed continuous asset validation, comprehensive data cleansing, and metadata modeling to design performance visibility views.
- Distributed key analytical dashboards to international partners to ensure visibility of operational KPIs and strategic metrics.
Spatial Data Analyst & Admin Assistant - Daileen Associates - Nairobi, Kenya (Remote / Hybrid)
(2021-04 - 2023-12)
- Pattern Discovery: Analyzed complex geographic trends and generated detailed shapefiles layering multi-source external data over topographical maps to track localized impact.
- Administrative Controls: Managed company-wide stakeholder communications and remote operations infrastructure reporting.
- Graduate Attaché (Apr 2022 – Jul 2022): Conducted detailed topographic surveys and modeled layout configurations utilizing AutoCAD Civil 3D.
Sales & Marketing Representative - Telcom Kenya - Nairobi County, Kenya
(2019-04 - 2019-09)
- Last-Mile B2C Distribution: Drove high-impact territory subscriber expansion through fast-paced direct-to-consumer field marketing campaigns and experiential community activations.
- Field Sales Performance: Executed high-volume direct retail of SIM cards and mobile telecom services, consistently exceeding challenging daily distribution and acquisition metrics.
- Roadshow Activations: Maintained high-touch client education and brand presence inside bottom-of-the-pyramid communities to optimize consumer durable adoption curves.
Education
BSc - Geoinformatics - Taita Taveta University (2023-11)
Certification - Aviation Management - ForbSpace Academy & Alison Online (2024-10)
