Roggers Ngeno

Highly motivated and results-driven Sales and Telecommunications Professional with over five years of progressive experience in field sales, agent management, mobile money services, and territory marketing. Skilled in SIM registration, customer acquisition, and brand activation campaigns. Demonstrated ability to manage sales agents, expand market reach, and consistently meet and exceed sales targets.

Strong leadership, communication, and customer service skills with experience in major telecommunications environments including Safaricom and Airtel Kenya.

Sales Agent / Representative - Mawingu Networks

(2026-01)

• Generate and convert leads into active internet customers in assigned territories.
• Conduct follow-ups on paid leads to ensure successful installation of services.
• Carry out field marketing campaigns and direct sales engagements.
• Educate potential customers about internet packages and service benefits.
• Identify and report competitor activities and market opportunities.
• Recruit and mentor sales agents to expand territory coverage.

Sales Executive / Territory Sales Manager - Airtel Kenya

(2025-01 - 2026-12)

• Recruited and trained SIM selling agents and Airtel Money agents.
• Ensured strong Airtel brand visibility across retail outlets.
• Conducted competitor analysis and submitted field reports.
• Delivered cluster SIM sales and airtime consumption targets.
• Engaged franchise partners to ensure regular SIM orders and distribution.
• Supported customer acquisition and territory expansion initiatives.

Franchise Partner (Part-Time – Weekends & University Holidays) - Airtel Kenya

(2023-01 - 2025-12)

• Distributed SIM kits and telecom products to retailers and agents.
• Supervised SIM selling agents and ensured compliance with activation standards.
• Managed Airtel Money agent float and assisted in customer transactions.
• Monitored performance of agents and supported growth of the distribution network.

SIM Selling Agent – SSO (Part-Time) - Airtel Kenya

(2022-01 - 2023-12)

• Sold Airtel SIM cards and promoted telecom services.
• Registered and activated new SIM cards.
• Performed SIM replacements and updates for customers.
• Assisted with Airtel Money registration and customer support.

Van Brand Ambassador (Part-Time – Weekends & University Holidays) - Safaricom

(2020-01 - 2021-12)

• Conducted SIM registration, replacement, and product updates.
• Promoted Safaricom offers and M-PESA services during activations.
• Participated in roadshows and field marketing events.
• Engaged customers directly to increase brand awareness.

Bachelor of Arts - Kiswahili and Media Studies - Maasai Mara University (2021-01 - 2024-12)

Kenya Certificate of Secondary Education (KCSE) - St. Elizabeth's Academy