Rose Mueni Mutiso
Partnerships and Customer Service Lead
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About
Hello There,
When it comes to organizations, I prefer a place where I can interact with as many people as possible. This is because I believe that we work best when we work in a team. As such, I find myself seeking positions that involve people e.g. Partnerships or Customer Service Management.
In my previous works, I recently completed my contract as a Partnerships and Customer Success Lead at an international company called Thundafund, which deals with raising funds for entrepreneurs and creatives. During my time there, I led the team in organizing events for SMEs both for training and for awards. During the awards, we were able to raise Ksh 3.7 million.
Moreover, I was able to acquire 5 partners for the company, who have been instrumental in acquiring a fresh pool of customers. In addition, I designed various training guides and training materials for the customers on top of being a lead trainer in these sessions.
As such, I must say, I wear these accolades as a crown. I am passionate about my work and always endeavor to do the best in my capacity, learn extravagantly, and be a team player. I believe in making leaders everywhere I go and as such, it becomes paramount for me to bring out the best in everyone else. This is what guides me.
Experience
In my previous works, I recently completed my contract as a Partnerships and Customer Success Lead at an international company called Thundafund, which deals with raising funds for entrepreneurs and creatives. During my time there, I led the team in organizing events for SMEs both for training and for awards. During the awards, we were able to raise Ksh 3.7 million.
Moreover, I was able to acquire 5 partners for the company, who have been instrumental in acquiring a fresh pool of customers. In addition, I designed various training guides and training materials for the customers on top of being a lead trainer in these sessions.
Education
Having studied in both Hospitality with Chuka University and Revenue Management with HubSpot, I am inclined to check how customer service can improve revenue for any company.
