Rose Mwangi

Information Technology Graduate/

Talent

Nairobi, Nairobi AreaMember since 10 January 2023

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About

I am an IT graduate with strong background in computer science and technology. My education and experience have provided me with skills in programming, software engineering and data analysis as well as an intensive understanding of the latest technologies and industry trends. I have also worked for 2 years as a banker which gives me a perfect uderstanding of financial sector particularly, the banking industry.

This expereince has given me an unmatched understanding of financial operations/channels, regulations, compliance requirements and the ability to work effectively with customers and other stakeholders. overall i have a unique combination of technical and financial expertise that would be highly valuable to many organizations.

Experience

March 2021 – Present

Relationship Officer/Payment Agent

Equity Bank Kenya Limited

Marketing the company’s payments channels which include eazzypay, mobile banking apps and USSDs.
On boarding recruited merchants onto the banks systems and synchronizing the products to ensure they are fully functional and effective for use by merchants.
Visiting and Rebranding of already existing merchants.
Helping merchants raise any disputes related to mobile banking channels through the relevant people within the bank (The Banks IT support System)

July 2019– March 2020

Cashier/Sales Representative

Diplomatic Cosmetics Kenya

Assisting customers with processing transactions, responding to customer requests and enquiries and making recommendations regarding the company’s products.
Maintaining and balancing supplies and keeping track of the assigned company records.
Selling the company’s products, while cultivating a good and cordial relationship with the clients to ensure future and repeat sales.
Performing cost benefit analysis of existing and potential customers.

June 2018 – August 2018

Computer Lab Assistant (Attachment)

Dedan Kimathi University of Science and Technology

Did an external attachment which highly enhanced my knowledge on hardware and software maintenance, software installation, network administration and user support.