Rose Njeri

Graduated in 2020, I have acquired technical knowledge and skills from my course as well as practical and business skills from my industrial attachment in an NGO. I am adept at working in a fast-paced environment that demand strong organizational and office management skills. I am committed to occupational customer service and driven by challenge, with the ability to independently plan and manage diverse customer relationship.

More so I am accustomed to high pressured position, demonstrated ability to set priorities to deliver qualitative output.

Data entry operator - edna cab ltd

(2022-01 - 2025-03)

• Data entry
• Book keeping

Credit analyst - Nairobi Direct cash company - Nairobi

(2021-09 - 2021-12)

• Call center agent
• Applicant's loan verification
• Approving and denying loans
• Collection of debts

Sales person (Counter) - TONY WEST. LTD ( EABL DEPOT) - NAIROBI

(2021-01 - 2021-07)

• Opening new accounts for new clients
• Help Customers find items they needed
• Ring up purchase
• Keep track of inventory
• Elevate complaints to the management
• Provide customers information about products

Customer Relationship Manager (CRM) - AFRICA PLANTATION CAPITAL (APC REAL ESTATE) - NAIROBI

(2020-02 - 2020-12)

• Making responding to phone calls and emails
• Closing deals
• Product and service presentation

Internship - LIFESKILLS PROMOTERS (N.G.O) - NAIROBI

(2019-09 - 2019-11)

• Inventory management
• Stock taking
• Roaster scheduling
• Invoicing and customer service
• Processing orders
• Preparing requestions
• Petty cash allocation and management

Diploma - Business Management - NAIROBI INSTITUTE OF BUSINESS STUDIES (NIBS) (2016-09 - 2019-07)