Professional Experience
January 2017 to June 2023
Office Manager - Renaissance Capital (Kenya) Limited, Nairobi
- Updated reports, managed accounts, and generated reports for company database.
- Controlled finances to lower costs and keep business operating within budget.
- Improved safety procedures through DOHS to promote employee well-being and safety and protect the company from potential liability.
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Managed compliance to keep the organization within the legal and regulatory guidelines.
- Evaluated employee leave records, professional membership subscriptions, trainings and submitted evaluation reports.
- I created an employee welcome template to help new employees settle in with all the needed information. This package helped save time in the HR department and ease settling in of the employee.
- Spearheaded in organizing and executing successful investor trips and annual investor conferences, ensuring smooth operations and positive feedback.
- Managed and coordinated investor trips and annual investor conferences
- Petty cash handling and management.
- Organized Local and International Travel for Staff and Clients.
- Streamlined the office supply ordering process, resulting in a 30% reduction in expenses.
May 2009 to December 2016
Receptionist - Contractor at Renaissance Capital (Kenya) Limited , Nairobi
- Answered the central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain required stock levels.
- Confirmed appointments, liaised with clients, and updated client records.
- I managed the reception area, welcoming clients and customers professionally and providing friendly, knowledgeable assistance.
- Assisted internal staff with clerical and administrative needs to maximize on efficiency and team productivity.
- Redesigned the scheduling system for the office, ensuring accuracy in appointments.
- Implemented a new inventory management system, ensuring 100% availability of stationery supplies in the office.
May 2007 to April 2009
Housekeeping Supervisor - Parapet Cleaning Services , Nairobi
- Trained and mentored new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies.
- Completed schedules, shift reports and other business documentations.
- Addressed client’s feedback and complaints to maximize customer satisfaction.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Evaluated employee performance and recommended promotions and transfers.
- Redesigned the scheduling system for the office, ensuring 100% accuracy in appointments.
- Implemented a new inventory management system, ensuring 100% availability of stationery supplies in the office.
July 2005 to April 2006
Intern - Sarova Lion Hill Lodge, Nakuru
