Rosemary Muteti
ICT TECHNICIAN | ICT LEVEL 6 Diploma
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About
Motivated ICT Level 6 student with practical hands-on experience gained during industrial attachment. I have experience supporting users, troubleshooting computer hardware and software, assisting with basic networking, software installation, printer support and ICT documentation. I am a reliable and willing learner who pays attention to detail and understands the importance of confidentiality when handling information and ICT equipment.
Experience
Industrial Attachment at Innovation and Digital Economy (IDE) (2026-07 – 2026-08)
- Assisted with troubleshooting computer hardware and software-related problems.
- Installed and configured software applications and supported routine system setup.
- Provided basic technical support to users and assisted with resolving ICT-related issues.
- Assisted with basic network connectivity troubleshooting.
- Supported printer setup, maintenance and troubleshooting.
- Assisted with data backup and recovery activities.
- Maintained ICT equipment records and other relevant documentation.
- Observed good practices for data confidentiality, security and responsible use of ICT resources.
Education
Level 6 in Information Communication Technology (ICT) – The Nairobi National Polytechnic, Pangani (2027)
Kenya Certificate of Secondary Education (KCSE) – Grade C – Good Shepherd Girls High School, Kikumini
