Customer Experience Specialist
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Results-driven Sales Administrator with 5+ years of experience in managing sales operations, coordinating sales activities, and providing administrative support to sales teams. Proven track record of optimizing sales processes, improving team efficiency, and achieving revenue targets. Strong proficiency in CRM systems, data analysis, and report generation. Exceptional organizational and communication skills, able to effectively multitask and prioritize in high-pressure environments. Committed to delivering excellent customer service and cultivating lasting client relationships.
Currently seeking a position where I can bring immediate value and develop my current skill set further.
I am currently working as the Sales and Customer Service Manager at Solibrium Solar Limited, a position has greatly enhanced my interpersonal, problem solving,, negotiation, administrative, leadership, customer orientation and sales and marketing skills.
Additionally, I am computer savvy, flexible and a quick learner able to work professionally individually and within a team to complete allocated tasks within schedule.
I am a graduate from the school of Business and Economics with professional qualification in Accounting, Business Development and Digital Customer Care.
I am currently pursuing Masters of Science in Human Resource Management to help my fellow youth secure jobs by offering CV writing, LinkedIn optimization and Interview coaching services.