Ruth Cheruto

I am a dynamic and self-driven professional with experience in managing the day-to-day running of office operations and sales. I have excelled in ensuring accountability in departments in addition to ensuring the smooth running of office operations. Over the years, I have gained proficiency in; office management, executive support, office administration, customer service and front office management. I am confident that my working experience presents me as an all-rounded individual. Highlights of my working experience include; organizing and scheduling meetings, ensuring effective service delivery, coordinating the general administrative function unit, liaison for incoming and outgoing phone and mail correspondences, creating and maintaining office systems, checking, sorting and forwarding emails and monitoring office expenses. Moreover, I am a diligent worker, a team player and a fluent communicator with the ability to fit into a multicultural environment. I am seeking a position in an organization where I can apply my expertise in sales and administration, high-level communication skills, and service orientation.

I have worked at Platinum Credit Limited as a Sales and Marketing executive for over 7 years. my ket achievements were:

• Developed a new system for generating sales leads which were implanted across the organization and resulted in a 20% improvement in sales performance.
• Trained and developed a team of five new executives who achieved an average of 120% of their sales targets within their first three months.
• Reduced customer complaints by 30% through the escalated grievance resolution procedures

I have a Bachelor degree in Tourism Management from Moi University that i completed in the year 2013.