Ruth Makunda

A proactive and results-driven Security Supervisor with over 15 years of experience in diplomatic, hospitality, and international safety operations. Proven expertise in enforcing security protocols, managing emergency responses, and leading high-performing guard forces. Highly skilled in public relations, threat mitigation, and cross-functional team leadership.

Crew Commander / Senior Guard Supervisor – US Embassy Project - KK Security (now GardaWorld Security)

(2019-06 - 2026-06)

• Direct and supervise senior guards and security personnel, managing duty rosters, general inspections, and continuous on-the-job training.
• Lead emergency response protocols, critical incident management, and detailed investigation reporting.
• Execute surveillance detection, threat observation, and active mobile patrols across assigned jurisdictions.
• Act as primary liaison between client representatives and security personnel to resolve operational issues efficiently.
• Key Achievements:
• Mentored and recommended 3 security officers for career advancement, resulting in successful shortlisting and promotion.
• Spearheaded team engagement initiatives, achieving a 70% staff satisfaction rating through effective leadership.

Senior Guard Post Supervisor – US Embassy Project - KK Security (now GardaWorld Security)

(2017-12 - 2019-06)

• Monitored premises and conducted systematic security checks to maintain high-level facility protection.
• Oversee Compound Access Control (CAC) operations, screening personnel, contractors, and vehicles entering and exiting gates.
• Operated CCTV surveillance equipment and managed real-time threat response and documentation.
• Authorized and verified incoming and outgoing material goods and logistical shipments.
• Key Achievements:
• Awarded Certificate of Appreciation by the US Embassy for leading the entry screening team during Independence Day celebrations at the Ambassador's residence.
• Earned "Guard of the Month" (July 2018) for supervising the screening team in Kogelo, Siaya, securing former US President Obama’s visit.

Security Guard – US Embassy Project - KK Security (now GardaWorld Security)

(2013-08 - 2017-12)

• Conducted visitor, staff, and contractor identity verification and security screening at access control points.
• Performed routine foot patrols to identify, record, and report security breaches or suspicious behaviors.

Security Guard – Hospitality Project (Hotels) - KK Security (now GardaWorld Security)

(2009-07 - 2013-08)

• Screened visitors, hotel staff, and vehicle access points; issued visitor passes and managed perimeter security.

Diploma - Security Management - Kenya Institute of Security and Criminal Justice (KICJ) (2014-05 - 2015-04)

Certificate - CCTV Technology - Kenya Institute of Security and Criminal Justice (KICJ) (2017-06 - 2017-06)

Certificate - Computer Applications - Kenya Institute of Professional Studies (KIPS) (2016-08 - 2016-10)

Kenya Certificate of Secondary Education (KCSE) (1996-01 - 2000-11)