Customer Experience and representative.
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I am a self-driven and highly motivated with a positive attitude towards life and intrigued by new technologies.i have a great academic track record and vast interest in the field of administration that led me pursue a Diploma in Business Management as a course at Mt Kenya University.I have also undertaken short software application course in Microsoft office packages.
Currently working as a customer service consultant at an EPZ company located off Kenol, sagana road, a point contact between farmers and administration at large.
Set up and managed the customer service representative and filed relations officer.
partnered with Mteja-our customer relationship management (CRM) a local start up to integrate a crm for farmers relationship enhancement where we mentor and analyse calls, sms with the objective farmer/customer satisfaction.
Enthusiastic administrative assistant with eightyears of experience seeking to maintain the position and improve on skills to a higher limit.
my strongest trait is attention to detail and a great team player:This is liaising with field team and the administrative all in one.
Diplomer holder in Business management.
