Ruth Onyango

Am Ruth Onyango, i work as IT Assistant at Best western Plus Meridian Hotel since 2019.

January 2018- May 2018

Worked as Administrative Assistant /IT Support (Part-Time)

BellieRoaster Management Solutions

May 2016 – December 2016

Worked as ICT Assistant Teacher

Thika Road Christian School

August 2018 to December 2018

Worked as IT Trainee

Best Western Plus Meridian Hotel

Duties and Responsibilities

• Firewall configuration and usage (Sophos and Sophos)
• Hardware, pcs, servers, printers, switches diagnosis and repair,
•  Installation of hotel systems software’s; Fidelio, micros, sun and opera, payroll and HR master
• Pbx maintenance and generating daily daily reports.
• Opening and maintaining Safes and onity door locks
• Providing audio visual support in all conference halls in the hotel.
• Interface management (BWPL, Wi-Fi and lock)
• End user support in regards to IT related issues.
• Performing monthly email backups.
• Planning and scheduling preventive maintenance of all IT items.

Worked as IT Assistant

Best Western Plus Meridian Hotel

Duties and ResponsibilitiesFirewall configuration and usage (Sophos, zentyal,Cacti and Zabbix)

• Cctv installation and monitoring
• Hardware, pcs, servers, printers, switches diagnosis and repair,
•  Installation of hotel systems software’s; Fidelio, Micros POS, Sun and Opera, Payroll and HR master
• pbx configuration and generating daily reports.
• Safes and onity door locks
• Opera server management
• Onity server management
• Providing audio visual support in all conference halls in the hotel.
• Interface management (BWPL, Wi-Fi and lock)
• System audit
• User configurations and rights allocations 
• Integration of HRMS system 
• Migrating payroll data to the new HRMS server.
• Training staff on how to use the new HRMS system
• End user support in regards to IT related issues.
• Performing monthly email backups.
• Planning and scheduling preventive maintenance of all IT items.
• Scheduling routine system upgrades and security checks.
• Supervising IT staff
• Attending to all ICT duties when IT Manager is not around
• Seeting and configuring wifi access points(Unifi Controller) 
• Attending QMS Audit as an IT Auditee

2016- to Date: St. Paul’s University

Certificate in Business Information Technology

Diploma in Business Information Technology

Bachelor in Business Information Technology (ongoing)