January 2018- May 2018
Worked as Administrative Assistant /IT Support (Part-Time)
BellieRoaster Management Solutions
May 2016 – December 2016
Worked as ICT Assistant Teacher
Thika Road Christian School
August 2018 to December 2018
Worked as IT Trainee
Best Western Plus Meridian Hotel
Duties and Responsibilities
- Firewall configuration and usage (Sophos and Sophos)
- Hardware, pcs, servers, printers, switches diagnosis and repair,
- Installation of hotel systems software’s; Fidelio, micros, sun and opera, payroll and HR master
- Pbx maintenance and generating daily daily reports.
- Opening and maintaining Safes and onity door locks
- Providing audio visual support in all conference halls in the hotel.
- Interface management (BWPL, Wi-Fi and lock)
- End user support in regards to IT related issues.
- Performing monthly email backups.
- Planning and scheduling preventive maintenance of all IT items.
January 2019 to Date
Worked as IT Assistant
Best Western Plus Meridian Hotel
Duties and ResponsibilitiesFirewall configuration and usage (Sophos, zentyal,Cacti and Zabbix)
- Cctv installation and monitoring
- Hardware, pcs, servers, printers, switches diagnosis and repair,
- Installation of hotel systems software’s; Fidelio, Micros POS, Sun and Opera, Payroll and HR master
- pbx configuration and generating daily reports.
- Safes and onity door locks
- Opera server management
- Onity server management
- Providing audio visual support in all conference halls in the hotel.
- Interface management (BWPL, Wi-Fi and lock)
- System audit
- User configurations and rights allocations
- Integration of HRMS system
- Migrating payroll data to the new HRMS server.
- Training staff on how to use the new HRMS system
- End user support in regards to IT related issues.
- Performing monthly email backups.
- Planning and scheduling preventive maintenance of all IT items.
- Scheduling routine system upgrades and security checks.
- Supervising IT staff
- Attending to all ICT duties when IT Manager is not around
- Seeting and configuring wifi access points(Unifi Controller)
- Attending QMS Audit as an IT Auditee
Issuance of all IT assets to new joiners staffand their maintenance
