Ryan Taylor

Dedicated and customer-focused professional with experience in hospitality service, customer relations, and beginner AI training support tasks through OneForma and Appen projects. Skilled in handling customers professionally, operating POS systems, fast typing, and working efficiently in fast-paced environments. Proficient in computer application packages and committed to delivering quality service, accuracy, and high professional standards.

Waiter at Santaz Caterers (Outside Catering)

Food and beverage service during outside catering events

• Assisted in food and beverage service during outside catering events
• Set up and cleared tables before and after events
• Served guests courteously and responded to customer needs
• Maintained cleanliness of service areas and equipment
• Worked closely with team members to ensure smooth event service

Waiter at Tina's Kitchen Restaurant

Food service, order processing, and POS system operation

• Took and processed customer orders accurately
• Served food and drinks in a timely and professional manner
• Used POS systems for order entry and billing
• Maintained cleanliness of tables and dining areas
• Followed food safety, hygiene, and customer service standards

Bachelor's Degree in Mass Communication and Journalism – Jomo Kenyatta University of Agriculture and Technology

Certificate in Computer Systems and Application Packages – Coastlands College of Professional Studies