Samson Karugu

A versatile professional with extensive experience in procurement, debt collection, client relationship management, and inventory control across healthcare, financial, and logistics sectors. Proven expertise in optimizing procurement processes, achieving a 95% recovery rate for delinquent accounts, and managing client portfolios to drive a 25% growth in the customer base. Adept at maintaining inventory accuracy at 98% through effective stock management and compliance with regulatory standards.

Demonstrates exceptional organizational, negotiation, and problem-solving abilities in dynamic environments.

Store keeper (Moi airport) at HANNANELI SUPLIERS LIMITED (2025-07 – Present)

• Managed daily receipt, storage, and issuance of cleaning and maintenance materials for airport operations.
• Recorded all stock movements accurately to maintain up-to-date inventory records.
• Conducted monthly and quarterly stock counts to ensure accountability and prevent losses.
• Coordinated with cleaning supervisors and procurement teams for timely supply replenishment.
• Ensured all materials were properly labeled, stored safely, and arranged for easy retrieval.
• Monitored consumption trends and prepared stock usage and consumption reports.
• Implemented FIFO (First In, First Out) method to minimize wastage and expired stock.
• Supported procurement functions by providing accurate inventory data and reorder alerts.

Store Keeper (Moi airport) at JOYMACX ENTREPRISES (2024-03 – 2025-07)

• Conducted daily inventory checks and maintained stock levels to meet operational needs, achieving a 98% accuracy rate in inventory records.
• Implemented an organized shelving and labeling system, improving retrieval times by 25% and ensuring compliance with airport safety regulations.
• Monitored the storage conditions of perishable and hazardous materials, adhering to aviation safety standards and environmental guidelines.
• Prepared and submitted detailed inventory and usage reports to management, providing insights for budget and procurement planning.
• Conducted routine maintenance and inspection of storage facilities, identifying and resolving issues to ensure a secure and efficient storage environment.
• Trained and supervised junior staff on inventory management procedures, contributing to a 20% improvement in operational efficiency.
• Ensured that movement of goods is as per FEFO (First expiry, first out) for batched items and FIFO for non-batch items. Organizing and storing received items in appropriate areas.

Relationship Officer at TABLE FOUNTAINS LIMITED (2023-06 – 2024-03)

• Managed a client portfolio of over 200 active accounts, identifying financial needs and providing tailored credit solutions, resulting in a 15% increase in client retention rates.
• Achieved 120% of monthly sales targets by promoting credit products and cross-selling additional financial services, contributing to a 25% growth in the customer base.
• Implemented effective debt collection strategies to minimize delinquency rates, ensuring compliance with company policies, and achieving a recovery rate of over 94%.
• Resolved customer inquiries and complaints within a 48-hour timeframe, improving customer satisfaction scores by 20% and strengthening client relationships.
• Conducted market research and outreach campaigns, generating over 50 new qualified leads monthly and contributing to a 30% increase in revenue.
• Assisted clients in completion of loan applications, preparing loan analysis, recommendations, presenting the recommendations to the Branch Credit Committee, and ensuring that all pre-disbursement conditions are fulfilled.

Collections Officer at R&M MICRO INVESTMENT LIMITED (2022-09 – 2022-12)

• Managed a portfolio of delinquent accounts, achieving a recovery rate of 95% by implementing effective debt collection strategies and consistent follow-ups.
• Ensured timely and professional communication with clients via calls, emails, and demand letters, maintaining a 98% resolution rate for customer queries.
• Collaborated with internal departments and external stakeholders such as lawyers and auctioneers to expedite recovery processes, reducing the average resolution timeline by 15%.
• Prepared and submitted detailed reports on collection activities, asset classifications, and portfolio performance, ensuring compliance with regulatory standards and internal policies.
• Conducted field visits and negotiations with clients to establish repayment plans, resulting in the rehabilitation of 30% of non-performing loans within the assigned portfolio.

Industrial attachments (Procurement Dept) at THE AGA KHAN HOSPITAL (2021-11 – 2021-12)

• Assisted in managing procurement processes, including creating purchase orders, ensuring timely delivery of medical supplies, and maintaining compliance with hospital policies.
• Supported the preparation and maintenance of procurement documentation, including contracts, invoices, and supplier records, ensuring 100% accuracy in records management.
• Collaborated with the finance department to track and reconcile supplier payments, ensuring timely settlements and maintaining positive supplier relationships.
• Monitored inventory levels for essential medical supplies, generating replenishment reports and reducing stockouts by 15% during the internship period.
• Ensured adherence to regulatory standards and hospital procurement policies, assisting in internal audits that resulted in a compliance score of 95%.
• Provided administrative support in vendor onboarding, maintaining detailed profiles for over 50 suppliers to facilitate efficient procurement operations.

Diploma in Procurement and Materials Management – TECHNICAL UNIVERSITY OF MOMBASA (2021-01 – 2023-07)

Kenya Certificate of Secondary Education – BAHARI MIXED SECONDARY SCHOOL (2016-01 – 2019-11)