Samuel Ochieng

Efficient and personable plumber having an experience in copper installation, repair, and maintenance. Skilled in customer service with 95% customer satisfaction ratings. Highly recommendable by those who got a chance to hire me.

Lecturer - YMCA TECHNICAL INSTITUTE

(2024-01)

• Preparing and delivering lectures, tutorials, workshops, and seminars.
• Developing curricula and course material that can be used across a number of platforms.
• Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base.
• Setting and grading assignments, tests, and exams.
• Conducting research, and writing papers.
• Attending and participating in meetings, conferences, and other events.
• Participating in training opportunities and initiatives at the institution.
• Providing support to students and other colleagues.
• Staying current by reading widely and producing published work in the field.

Manager - KIMA supermarket

(2023-01 - 2024-12)

• Managing workflow.
• Training new hires.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback.

Cashier - KIMA Supermarket

(2023-01 - 2023-05)

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash.
• Redeem stamps and coupons.
• Issue receipts, refunds, change or tickets.
• Cross-sell products and introduce new ones.

Supervisor - Roysambu carwash

(2021-12 - 2022-12)

• Making sure clients are served and deliveries are in time.
• Creating and managing team schedules.
• Reporting to HR and senior management.
• Evaluating performance and providing feedback.
• Helping to resolve employee issues and disputes.

Certificate - Plumbing and Welding - MOHI TECHNICAL (2019-01 - 2022-12)

Certificate - ICT - DAYSTAR UNIVERSITY (2019-03 - 2019-08)

Kenya Certificate of Secondary Education - WANG'APALA HIGH SCHOOL (2015-01 - 2018-12)

Kenya Certificate of Primary Education - MISSION OF HOPE SCHOOL (2004-01 - 2014-12)