Samuel Simiyu

Motivated third-year Information Technology student at Mount Kenya University with practical experience providing IT support in a retail environment. Experienced in computer troubleshooting, software installation, data management, system maintenance and assisting users with technical problems. Proficient in Microsoft Office applications, including Microsoft Word, Excel, Access and PowerPoint.

Seeking remote, part-time, freelance or entry-level opportunities in IT support, data entry, virtual assistance, administration or related technology roles.

IT Support / IT Expert - Quickmart Supermarket - Nakuru

(2024-01 - 2025-12)

• Installed and configured computer software and applications.
• Diagnosed and fixed common computer and software problems.
• Assisted staff with day-to-day computer and technical issues.
• Managed and organized digital data.
• Maintained computer systems to support smooth day-to-day operations.
• Provided technical assistance to staff when problems occurred.
• Supported users in effectively using computer systems and applications.

Bachelor of Information Technology - Information Technology - Mount Kenya University