Samuel Teddy chege

I am a passionate tourism professional with hands-on experience in tour consulting, customer service, and travel operations. I enjoy helping clients plan memorable travel experiences by creating itineraries, preparing quotations, and coordinating bookings. My background in tourism and passenger services has strengthened my communication, problem-solving, and organizational skills.

I am proficient in Amadeus GDS and committed to providing excellent customer service while contributing to the success of a dynamic travel company.

Passenger Service Agent at Trade Winds Aviation (2024-12 – 2025-12)

• Managed passenger check-in, boarding, and arrival procedures for 120+ passengers daily.
• Delivered exceptional customer service and resolved customer concerns efficiently.
• Assisted travelers with travel information and operational support.

Tour Consultant Intern at Earthwings Tours (2026-01 – 2026-05)

• Assisted in creating customized travel itineraries.
• Prepared quotations and travel package proposals.
• Coordinated accommodation, transport, and excursion bookings.
• Managed customer inquiries and booking records.

Diploma in Travel & Tourism – Air Travel & Related Studies Centre (2023-01 – 2025-12)